Our Helpdesk App, when you launch it, runs a package of scripts that looks at the following:
Currently Logged in User Account
Computer name and hardware identifiers
Screenshots of your Current Screen and the last actions you took historically up to as many as 30 actions.
Network and WiFi connection information and diagnostics
Hardware Status
Running Processes
Recent Event Viewer Logs
Recent Website History
Custom scripts and information as added by TTG.
Our goal is to maintain your privacy and to just gather the key things that will help your team help you quickly and efficiently.
No information is sent to us until you submit your request.
If you have any other questions about the data collected, contact The Technologies Group, mentioning helpdesk app submission.
Your responsibilities when submitting information through the Helpdesk App:
It is your (the end users) responsibility to make sure you are not submitting private or confidential information through the Helpdesk App when submitting your help ticket. We’ve taken precautions to securely store the information collected. However, GDPR, MiFID and other customer-protection legal statutes covering personal information standards still apply for information you knowingly submit over telecommunications.
Copyright © The Technologies Group. All Rights Reserved.
This Cookie Policy was last updated on July 19, 2021 and applies to citizens and legal permanent residents of the United Kingdom.
Our website, https://thetechnologiesgroup.com (hereinafter: "the website") uses cookies and other related technologies (for convenience all technologies are referred to as "cookies"). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.
A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.
A script is a piece of programme code that is used to make our website function properly and interactively. This code is executed on our server or on your device.
A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.
5.1 Technical or functional cookies
Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.
5.2 Statistics cookies
We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.
5.3 Advertising cookies
On this website we use advertising cookies, enabling us to gain insights into the campaign results. This happens based on a profile we create based on your behavior on https://thetechnologiesgroup.com. With these cookies you, as website visitor, are linked to a unique ID but these cookies will not profile your behavior and interests to serve personalized ads.
Because these cookies are marked as tracking cookies, we ask your permission to place these.
5.4 Marketing/Tracking cookies
Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.
5.5 Social media buttons
On our website we have included buttons for Twitter and LinkedIn to promote webpages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks like Twitter and LinkedIn. These buttons work using pieces of code coming from Twitter and LinkedIn themselves. This code places cookies. These social media buttons also can store and process certain information, so a personalized advertisement can be shown to you.
Please read the privacy statement of these social networks (which can change regularly) to read what they do with your (personal) data which they process using these cookies. The data that is retrieved is anonymized as much as possible. Twitter and LinkedIn are located in the United States.
Marketing/Tracking, Statistics
We use Wistia for video display. Read more
For more information, please read the Wistia Privacy Statement.
Statistics (anonymous)
We use Google Analytics for website statistics. Read more
For more information, please read the Google Analytics Privacy Statement.
Preferences
We use WPForms for webforms. Read more
This data is not shared with third parties.
Functional
We use WordPress for website development. Read more
This data is not shared with third parties.
Marketing/Tracking
We use Google Fonts for display of webfonts. Read more
For more information, please read the Google Fonts Privacy Statement.
Marketing/Tracking
We use Google reCAPTCHA for spam prevention. Read more
For more information, please read the Google reCAPTCHA Privacy Statement.
Marketing/Tracking
We use Google Maps for maps display. Read more
For more information, please read the Google Maps Privacy Statement.
Functional, Marketing/Tracking
We use Twitter for display of recent social posts and/or social share buttons. Read more
For more information, please read the Twitter Privacy Statement.
Marketing/Tracking, Functional
We use LinkedIn for display of recent social posts and/or social share buttons. Read more
For more information, please read the LinkedIn Privacy Statement.
Purpose pending investigation
Sharing of data is pending investigation
When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on "Save preferences", you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.
7.1 Manage your consent settings
You have the following rights with respect to your personal data:
To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Information Commissioner's Office (ICO)).
You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.
Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our websites again.
For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:
Structured Commercial Applications Ltd, Trading as The Technologies Group
Vanguard Business Centre
Alperton Lane
Greenford
Middlesex
UB6 8AA
United Kingdom
United Kingdom
Website: https://thetechnologiesgroup.com
Email: management@thetechnologiesgroup.com
Phone number: +44 (0) 20 8995 2914
This Cookie Policy was synchronized with cookiedatabase.org on March 31, 2021